Managed IT

IT consulting for people who have to justify the spend

Most technology budgets are reactive: you spend when something breaks, at whatever it costs that week. A roadmap turns that into a plan you can defend and budget for.

5.0 on Google · scoped for your site across Durham Region

At a glance

  • Asset and lifecycle inventory
  • Three-year replacement roadmap
  • Vendor and contract review
  • Independent: we don't push licences

Start with what you actually have

Almost every consulting engagement starts the same way: nobody has a current list of what's installed, what it cost, when it was bought or when support ends. Without that, every decision is a guess and every renewal is a surprise.

We build the inventory first (hardware, software, licences, contracts, renewal dates) then plan against it.

Planning replacements before they fail

Hardware that fails unplanned costs several times what the same hardware costs when replaced on schedule, because you pay for urgency, downtime and whatever's available rather than what's right.

A three-year roadmap spreads that cost, and lets you tell whoever approves budget exactly what's coming and why.

Who you're actually getting

The advice is ours. Assessments, roadmaps and the awkward second opinions are done by the same person who would be accountable for delivering the result, which is the reason they are worth anything.

Delivery is where the general-contractor structure applies. Low-voltage infrastructure we install ourselves; licensed electrical and fire alarm work goes to contractors licensed to perform it; helpdesk, NOC and SOC run through a specialist managed-services partner. You are told which is which before you commit, not after.

See exactly who performs what.

What you get

Included as standard unless it says otherwise. Add-ons are priced separately and named as such.

  • Asset & lifecycle inventoryEverything you own, when it was bought, when support ends.
  • Technology roadmapA three-year replacement and investment plan with costs.
  • Vendor & contract reviewWhat you're paying for, what's auto-renewing, what's redundant.
  • Risk assessmentSingle points of failure and what it costs to remove them.
  • Business continuity planningWhat happens when a key system or site is unavailable.
  • Independent recommendationsWe're not a reseller chasing a licence target.

The process, start to finish

Every job follows the same shape, so you always know where you are in it.

  1. Discovery

    Inventory of hardware, software, licences, contracts and renewal dates.

  2. Assessment

    Age, risk, support status and single points of failure identified.

  3. Roadmap

    A prioritised three-year plan with indicative costs per year.

  4. Present

    Walked through with you and, where useful, with your board or owners.

  5. Execute

    We can deliver the work, or hand the plan to whoever you prefer.

  6. Review

    Refreshed annually as the business and the estate change.

Want this scoped for your site?

Tell us the building and what you're trying to achieve. We'll tell you what it takes, and whether you actually need it.

Before you call

Do we have to buy the work from you?

No. The roadmap is yours. Plenty of clients use us for the plan and phase the delivery however suits them: that independence is part of the point.

How long does a roadmap take?

For a typical small or mid-sized business, discovery and assessment is usually a couple of weeks depending on how accessible the information is.

Will this tell us where we're overspending?

Often, yes. Duplicate licences, auto-renewing contracts nobody uses and over-specified services are common findings, and they sometimes fund a chunk of the roadmap.

Can you present this to our board?

Yes. Translating technical risk into spend and business impact is most of the value, and we're happy to do it in the room.