These terms and conditions (the “Terms and Conditions”) govern the use of https://redsilicon.ca/ (the “Site”). This Site is owned and operated by https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc. This Site is a portfolio.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
- Network & Structured Cabling;
- Security & Surveillance Systems;
- IT & Network Services;
- Audio / Visual & Automation Systems;
- Service Calls & Maintenance; and
- Consulting & System Design.
The services will be paid for in full payment is due as follows: a deposit may be required at the time of booking or acceptance of a quote; material and equipment costs may be invoiced prior to installation; service call labor is due upon.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Subscriptions are offered on either a month-to-month or fixed-term basis as outlined in the applicable Service Agreement. Month-to-month subscriptions may be cancelled with at least 30 days’ written notice prior to the next billing cycle, and services will remain active until the end of the paid period; no partial refunds are provided. Fixed-term agreements, which may range from three (3) to five (5) years, may be subject to early termination fees equal to the remaining contract balance or a specified portion thereof as defined in the Service Agreement. All subscription fees, setup fees, and onboarding fees are non-refundable once billed. Upon cancellation, any leased or subscription-based equipment must be returned in good working condition within the required timeframe, and the Company reserves the right to suspend or terminate services for non-payment, breach of agreement, or unlawful activity. Written notice is required for all cancellations.
Payments
We accept the following payment methods on our Site:
- Credit Card;
- Debit;
- Direct Debit;
- Interac E-transfer; and
- Cheque.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:
- Service fees are non-refundable once services have been performed. If a scheduled service is cancelled with at least 24 hours’ written notice, no service charge will apply. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. Deposits are non-refundable once materials have been ordered or work has commenced. Subscription and monitoring fees are non-refundable once billed. Hardware purchases are subject to manufacturer return policies and may be subject to restocking fees. Any approved refunds will be processed using the original method of payment.
Guarantees
The following guarantees apply to our Site:
- 90-day workmanship guarantee. Defects due to our installation will be corrected at no labor charge. Manufacturer warranties apply separately to equipment.; and
- Equipment is covered by manufacturer warranties only; no additional product warranty is provided by the Company..
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc are unable to resolve any dispute through informal discussion, then you and https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc.
Notwithstanding any other provision in these Terms and Conditions, you and https://mlf5kkmfxiho.i.optimole.com/w:auto/h:auto/q:mauto/f:best/https://redsilicon.ca/wp-content/uploads/2025/01/dbaea67e5d4250f5bd54278d847c2ae8-1-scaled-1.webp Inc agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(416) 492-358
[email protected]
111 Simcoe Street N, Suite 206, Oshawa ON, L1G 4S4, Canada
Effective Date: 1st day of January, 2026